Meet The 2024 DPHA Professional Award Winners.
The goal of the DPHA Professional Awards is to recognize outstanding accomplishments in the decorative plumbing and hardware industry and spotlight exceptional companies, and individuals. Nominees are nominated by their peers and recognized for their work ethic, passion and contributions to the DPH family. Here are this year's winners:
Customer Service Department of the Year
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ThermaSolThermaSol is fully committed to customer satisfaction, offering exceptional support at every step. Their Customer Service team is known for fast response times and will go the extra mile, whether by phone, email, text, or even FaceTime, to resolve any issues. They pride themselves on providing solutions with honest timelines and ensuring no customer leaves unsatisfied. In the rare case that a problem can't be resolved, ThermaSol sends a brand new unit, no questions asked. Their dedication makes handling any challenges easy and stress-free for everyone involved. |
Manufacturing Professional of the Year
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Harris Wattles - Amba ProductsHarris has spent the last 14 years helping to grow the business and the brand. He currently serves as Amba’s General Manager and demonstrated his ability to adapt successfully to almost any situation including ones that you would never imagine. This past year, operations were interrupted by a massive bridge collapse that rendered their current facility unobtainable. No problem for Harris, who helped move product and change office locations without missing a beat. Harris also conducts CEUs for the company, is an active and ardent participant in everything DPHA and represents Amba at other industry events. He exemplifies professionalism. |
Representative Agency of the Year
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Decorative Sales AssociatesNoel Garcia is considered by many a rep’s rep. His agency serves Florida with class and distinction. Not only is Noel a savvy business person, he has been extremely adept at ensuring that the foundation he has built will continue for years to come. His sons Noel Jr. and Manny along with a team of passionate professionals help ensure that the showrooms they serve have more than what they need to be successful. |
Representative Professional of the Year
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Jeff Maples - Associated SalesJeff is highly respected across the Arizona, Las Vegas, and New Mexico territories, where he serves with distinction. His dedication and commitment have earned him recognition from many of the manufacturers he represents. Jeff’s success is a testament to the strong relationships he has built, as well as his integrity and work ethic, making him a trusted leader in his territory. |
Showroom of the Year
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Earth ElementsThe Earth Elements showrooms are drop-dead gorgeous and have developed systems and processes to ensure that customer expectations are always met, if not exceeded. A relatively young showroom at the ripe old age of 11, Earth Elements has taken the successful practices of its older peers and complemented those with a proprietary fulfillment system that increases efficiencies and eliminates complexities.
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Showroom Professional of the Year
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Amy Mack - Consolidated Supply/The Fixture GalleryAmy has transformed the showrooms at the Fixture Gallery into best-in-class destinations. She is deeply committed to her team's professional development, constantly encouraging them to pursue further education and enhance their skills. By utilizing resources from associations, manufacturers, and representatives, she ensures her team stays current with industry trends and advancements. Amy’s keen attention to detail, along with her leadership as Chair of the Board of AD Decorative Brands and her role on the Board of Directors at DPHA, reflects her dedication to giving back to the industry. |
Room of the Year
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SplashWorksDesigner: Cyndi Maskoluna, Emanate Designs Photographer: Genia Barnes Photography DPHA Brands Featured:
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