“In an industry dependent on experience in every facet of decorative hardware and plumbing, it’s easy to overwhelm new hires with too much information all at once. DPHA University offers a bite-sized approach to the vast wealth of knowledge needed to be proficient in our industry and is a must-have resource to prepare our people for success, with a very easy starting point when hiring talent outside of the industry.”

Nathanael Chown
Chown Hardware

"We use DPHA University as a core aspect of our onboarding process. It is especially helpful for people new to the industry altogether, as it's a nice overview of plumbing for them. We love the helpful tools regarding terminology and critical questions to consider when selling that are in each manual."

Dawn Kane
Best Plumbing Tile & Stone

"We feel our showroom staff is better prepared to engage with homeowners and building industry professionals because they understand the fundamentals. Our knowledge is deeper than the aesthetic level of selections and we can put our customers at ease by explaining how and why. This knowledge and confidence starts with completing the DPHA program."

Jennifer Lopez
ProSource, LLC