Posted 02/17/2017DPHA is Now Accepting Applications for the Memorial Scholarship The DPHA Council of Fellows established its Memorial Scholarship in 2008 with two primary goals. The first was to honor the memory of an industry leader and the second was to provide grants to the children and grandchildren of any employee working at a DPHA dealer, manufacturer, representative agency or professional organization. DPHA is currently accepting applications for the 2017 Memorial Scholarship. Download the application. Application Requirements:
Posted 02/17/20172017 Dues are Due! If you have not paid your 2017 DPHA dues, what are you waiting for? Dues are only $715 per year. This is an incredible value given the benefits that the association offers its members. Second notices were issued a few weeks ago, and if we don't hear back from you soon, please be kind to Jim Babbitt when he attempts to contact you. If you are unsure as to whether or not your membership has been renewed for this year, please don't hesitate to contact Jim at email@example.com or via phone at 224-999-0434. We truly appreciate everyone's past support, and hope we count on your continued support and participation in 2017.
Posted 02/17/2017A Message from the DPHA President, Cynthia Carter Dear Fellow DPH Professionals: I don't think anyone would argue that 2016 was an interesting year and many of us are looking forward to what 2017 brings us both personally and professionally. It was an exceptional year for the Decorative Plumbing and Hardware Association, so I wanted to give you a recap, as well as announcing some exciting plans. Our 2017 Conference will be October 11th -14th at the Sheraton Grand at Wild Horse Pass in Chandler, Arizona. This is the resort where we held our 2013 conference and because of the venue's luxury, great service, and ease of travel, we quickly booked the facility again. Last year, we sold out of the Product Showcase booths for the Nashville conference just a few days after offering them to the general membership, so if you are contemplating getting a spot in 2017 be on the lookout for the announcement in May and act quickly. One way to increase your ability to get exhibitor space is to become a corporate sponsor. For more information on Corporate Sponsorship offerings and benefits, contact Jim Babbitt at firstname.lastname@example.org. I am also pleased to announce we will be offering a sales seminar at a greatly reduced rate for your staff members who have never attended one of our previous conferences in 2017. As the economy and our industry's business continue to grow, so does the need for trained and passionate sales people. The program for these attendees will include sessions geared toward increasing your bottom line, as well as grooming them to be our future industry leaders. More details about this exciting new program will be forthcoming shortly. Speaking of our conference, the 2016 event at the Gaylord Opryland in Nashville, Tennessee was spectacular. Indeed, the location was beyond beautiful, the food and drink gourmet-worthy and the speakers were informative, but more than that was the energy level of our members. Everyone was completely engaged; it was networking and fellowship at its best and of course, the Halloween Party did not disappoint. The level of participation was amazing and the costumes were certainly memorable. We are definitely a professional and fun group. I recently read in the February 2017 issue of Costco Connection an article by Paul and Sarah Edwards about creating new opportunities for your small business. Their big tip was to constantly network by belonging to a trade association within your industry. Where better to do this than the Decorative Plumbing and Hardware Association? It was further suggested that participating and making yourself an asset within the association increased your opportunities. So get involved. As the cliche goes, "You only get out of something what you put into it." Your opinions and ideas are highly valued and add to our success; this is your association so help make it even better by joining a committee. Our committees include Marketing, Awards, Programs & Showcase and Education. If you are interested, please let Jim Babbitt know and he can start including you in any correspondences. One of my goals this year is to increase communication about our association to the DPH community. Marketing has been my mantra and word of mouth is the best advertising. When you see a great movie or eat at a good restaurant, you let your friends know. I would ask you to do the same about our association. When talking to a manufacturer, representative, or dealer that is not involved, let them know you are a member and the many benefits you get from participating with our group. It cannot be said enough that our association is exceptional because of its members. We hope you continue to see the benefit of belonging to an industry and association that we all love and are proud be a part of. Hope to see you in Arizona, Cyn Cynthia R. Carter 2015-2017 DPHA President 214-864-5766 email@example.com
Posted 02/10/2017A Valentine's Love Story In honor of the February 14 holiday, Connections wants to re-share the real story of Valentine's Day. It dates back to the third century when Roman Emperor Claudius II ordered all Romans to worship 12 gods. Refusing to do so was punishable by death. You can certainly imagine that Christians did not take too kindly to Claudius' edict. One who refused was named Valentinus, who was subsequently arrested and jailed. Awaiting his ultimate fate, his jailer recognized that Valentinus was an educated man and asked him if he would tutor his blind daughter, Julia. Valentinus was a good teacher and Julia was a receptive student. After learning math, Roman history, biology and religion, Julia started to see the world through Valentinus' eyes. Then a miracle occurred. When Valentinus and Julia were praying together, there was a sudden brilliant flash of light in the prison cell. Eureka! Julia suddenly could see. On the eve of his execution, Valentinus sent a note to Julia that he signed, "Your Valentine." He was executed on February 14, 270 AD. However, from that day on, messages of devotion, love and affection are sent around the world. Now that you know the true story of Valentine's Day, don't you wonder where those heart shaped candies with corny phrases came from?
Posted 02/10/2017Dealers' Choice Award Voting Now Open and Running Through March 15 DPHA manufacturers are market and design leaders. Their offerings represent best-in-class products that DPHA believes are deserving of recognition. That's why the DPHA Awards Committee has added a new Dealer's Choice Award. This new award provides another opportunity for manufacturers to promote their products as award-worthy in front of the staffs of every DPHA dealer. Every product submitted that was submitted last year for the 2016 Product of the Year is now eligible to win the Dealer's Choice Award. Voting opened on Wednesday, February 1, and will run though March 15. All dealer showroom staff members who have a DPHA login will be eligible to vote. One vote per person (unless you live in Chicago - just kidding!). And in case you don't know your login information to the members-only side of the website, contact Jim Babbitt at 224-999-0434 (if you get his voice mail, please leave a message), or via email at firstname.lastname@example.org. The winner will be announced during the opening session of the 2017 Conference. If you would like to refresh your memory on the various products that were nominated last year and eligible to win, just click here to download a copy of the 2016 Product of the Year Guide. Participating in the Dealers Choice Product of the Year Award voting is easy and takes just a few minutes of your time. Just look for the voting menu tab (top menu item on the left) on the members-only side of the web site for more details. The previous award winners were chosen by an industry-wide independent panel of judges, but this time, you have a chance to help determine the winner yourself. So don't just sit there - vote! The Recognition Program is dynamic. It will continue to evolve with the long term goal of DPHA eventually offering a showroom certification program for the industry. Don't be bashful. Many of your peers, other showroom professionals, have signed up to be part of this program. Why are you still waiting?
Posted 02/03/2017Did You Know? Did you know that DPHA created a library of educational videos developed by DPHA manufacturers? The videos range from how to install different products that manufacturers make to product and company stories. There are more than 500 videos available to you and your team for training and education, and watching these videos can help make you smarter and better informed. The DPHA Video Library can be found on the members' only side of www.dpha.net by following the path "Member Benefits > Educational Videos".
Posted 02/03/2017Isn't It Time for Your Sales Team to be Recognized as Professionals? Lack of recognition is the number one reason top sales professionals and top performers change jobs. Nearly 70% of top performers do not believe that their contributions to a showroom are appreciated. Do you believe your sales professionals receive the recognition they deserve for their product knowledge and the ability to use it to exceed customer expectations? Do you know? Are they likely to look for greener pastures? DPHA offers the only industry program that can help you recognize, retain and attract best-in-class talent. It's the DPHA Recognition Program. The program's goals are to:
Posted 02/03/2017Dealers Choice Award Voting Begins February 1 As we told you all last summer during the Product of the Year award nominations, the Awards Committee added a new Dealer's Choice Award that provides another opportunity for manufacturers to promote their products as award-worthy in front of the staffs of every DPHA dealer.
Posted 01/27/2017Thank You, DPHA Leaders! The DPHA Board of Directors met Tuesday, January 24th, in Dallas, TX. The goal of the Board meeting was to finalize action plans for committee activities in 2017. Among the goals for the year are:
Posted 01/27/2017The January 2017 Showroom Spotlight is on Walter Bunda of Astro Design Centre (written by an Education Committee Member) Walter Bunda, of Astro Design Centre in Ottawa Canada, got his start in this industry in a most unusual way. Walter had been traveling around the world for two years straight out of college after earning a degree in interior design, but needed to find employment when he returned home. He contacted an old school mate who mentioned to him there was a job opening for a design and sales position at a design center that was making a mark in the city and suggested he apply for the position. Walter followed his friend's recommendation, and he has been at the same job now for more than three years. When Walter started at Astro Design Centre, he was surprised by the number of manufacturers and brands from which to choose. He would say, "How many brands of faucets do we need to have? Now I understand each manufacturer brings something unique and different to the table whether it would be finishes, styles, or technology." And learning about all these products was no easy feat. "I think the most challenging aspect of this industry is keeping up on product knowledge. With all the information on the internet these days, your clients often may know more about the products they are inquiring about than yourself. You need to be on the ball and always willing to learn more," Walter says. When Walter began his learning, he did most of it online. He has not participated yet in the DPHA Recognition Program, but he has set that as a goal for 2017. Because of Walter's design background, he really has a passion for selling lighting. "We no longer see people's homes with only just recessed and florescent bar lighting. They want accent lighting, decorative lighting and they want it to make a statement," he said. When not working, Walter likes to travel. Skiing and diving are his biggest passions, and he was lucky enough to spend two weeks last winter diving in Belize and living on the beach. Locally, his activities vary with the seasons. During the winter, it's snowshoeing and skiing, and in the summer you will find him hiking, on a beach or participating in water sports. In his downtime, Walter enjoys reading, photography and spending time with friends. His bucket list includes one day attempting to climb Mount Kilimanjaro. And let's not forget his wish to one day sit on the VIP terrace of the Monaco Grand Prix. All this energy takes food of which Italian, Asian (especially Thai) and Indian food (lamb kofta with mint yogurt and flat-breads) are among his favorites. Trying to get everything accomplished he wants to can sometimes be a challenge because Walter admits he's not a morning person. How does he do it? "With large amounts of coffee and tea each day", he replied.
Posted 01/27/2017In Case You Missed It a Few Weeks Ago - DPHA Heads Back to the Sheraton Grand at Wild Horse Pass for the 2017 Annual Conference & Product Showcase In case you missed the announcement in the January 6th issue of Connections, and now that the holidays are over and hopefully everyone is caught up on their emails and other work that may have accumulated during that time, we thought this piece of news warranted repeating. The 2017 Annual DPHA Conference returns to the beautiful Sheraton Grand at Wild Horse Pass in Chandler, AZ October 11-14, 2017 (20 minutes from the Phoenix Airport). DPHA members that participated in the 2013 conference will recall that the resort is located in the Sonoran Desert on an expanse of rugged Arizona landscape where the ancient vistas, mountains and roaming wild horses remain untouched. The first-class amenities include two 18-hole golf courses, the 17,500 square foot Aji spa, complimentary guest room wireless Internet access, 7 restaurants (including the only five-star restaurant in Phoenix) and 4 bars. It's a first-class resort in every way except the room price. DPHA members will enjoy a $179 per night (plus tax) rate during the DPHA Conference. Additional details will be forthcoming in the next several weeks, but if you have any questions in the meantime, please feel free to email email@example.com with any questions.
Posted 01/20/2017The Benefits of Committee Service There was a lot of enthusiasm at the DPHA Annual Conference in Nashville, TN last October and none more so than at DPHA committee meetings. Committees are "where the rubber meets the road" and value is created. DPHA committee service is a stepping stone to becoming an industry leader because serving on a DPHA committee offers skills, training and experiences needed to grow personally and professionally. Do you want to make a difference? Do you want to give back? Do you want to lead? Consider joining a DPHA committee. Here are few of the returns on investment that you will receive from contributing your time to DPHA committee service.
Posted 01/20/2017A Friendly Reminder - 2017 Annual Dues are Due If you have not paid your 2017 DPHA dues, what are you waiting for? Our annual dues remain the same as they were in 2016, and are only $715 per year. This is an incredible value given the benefits that the association offers its members. Second notices will be issued in the next few weeks to those who may have missed the opportunity to pay on time. If you are unsure as whether or not your 2017 dues have been taken care of, please don't hesitate to contact Jim Babbitt at 224-999-0434 or via email at firstname.lastname@example.org.
Posted 01/20/2017It's a New Year, Which Means It's Time to Re-Register for the 2017 Recognition Testing Program It is the beginning of a new year, which also means that it's time for participants in the Recognition Program to re-register for the testing program. There will be several revised exams by the end of March, and those tests will need to be completed before someone receives their completion certificates for each of the three subject categories - Bathroom & Kitchen, Hardware and General Knowledge. There is also a new twist this year - when a participant successfully completes every test in all three categories, a desk plate with their names and the year of successful completion will be sent to them. The goals of the DPHA Recognition Program are to:
Posted 01/13/2017The Best Bang for Your Buck? Become a 2017 DPHA Corporate Sponsor. Since we just welcomed in the start to a new year, DPHA wants to remind our members of the menu of sponsorship opportunities available to showrooms, manufacturers and representatives. Each level of sponsorship provides different marketing benefits. However, the most significant benefit that you receive when electing to serve as a DPHA corporate sponsor is the statement you make to the industry. Your sponsorship tells the industry that you believe in DPHA's mission and programs. You are not only talking the talk, you are walking the walk to enhance professionalism and improve quality in the decorative plumbing and hardware industry. PLATINUM ($11,000)
Posted 01/13/2017DPHA Heads Back to the Sheraton Grand at Wild Horse Pass for the 2017 Annual Conference & Product Showcase The 2017 Annual DPHA Conference returns to the beautiful Sheraton Grand at Wild Horse Pass in Chandler, AZ October 11-14, 2017 (20 minutes from the Phoenix Airport). DPHA members that participated in the 2013 conference will recall that the resort is located in the Sonoran Desert on an expanse of rugged Arizona landscape where the ancient vistas, mountains and roaming wild horses remain untouched. The first-class amenities include two 18-hole golf courses, the 17,500 square foot Aji spa, complimentary guest room wireless Internet access, 7 restaurants (including the only five-star restaurant in Phoenix) and 4 bars. It's a first-class resort in every way except the room price. DPHA members will enjoy a $179 per night (plus tax) rate during the DPHA Conference. Additional details will be forthcoming in the next several weeks, but if you have any questions in the meantime, please feel free to email email@example.com with any questions.
Posted 01/06/2017Why We Deserve Your Support in 2017 DPHA dues notices will be issued during the first week in January. We are confident that we will continue to deliver the return on your dues investment that DPHA members expect and deserve. Here are just some of the things you can look forward to from your DPHA membership in 2017:
Posted 01/06/2017Going to KBIS 2017? Make Sure Your Tour Includes DPHA Manufacturers If you are going to KBIS next week (January 10-12, 2017) at the Orange County Convention Center in Orlando, FL, please make sure that your tour of the exhibit concourse includes the following DPHA members:
Posted 01/06/2017The Reasons Why Associated Sales Was Named 2016 Representative Agency of the Year The DPHA Representative Agency of the Year Award recognizes firms for their:
Posted 12/30/2016A Long Overdue Thank You to Our Education Committee Connections' Authors! We know from the numerous feedback our readers have given us that mos